Jackrabbit Class Status

All Systems Operational

Application Operational

Parent Portal Operational

Staff Portal Operational

Jackrabbit Pay Operational

Email Services Operational

Email Server Operational

SparkPost SMTP API - USA Operational

SparkPost SMTP Delivery - USA Operational

SparkPost SMTP API - EUROPE Operational

SparkPost SMTP Delivery - EUROPE Operational

SparkPost Mailbox Provider Service Interruption Operational

SparkPost Transmissions API - USA Operational

Twilio Operational

Twilio REST API Operational

Twilio SMS Long Code, North America Operational

Jackrabbit Marketing Web Sites Operational

Jackrabbit Care Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 20, 2026

No incidents reported today.

Jul 19, 2026

We are investigating an issue with our email system

Resolved - This incident has been resolved.
Jul 19, 13:25 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 19, 13:23 EDT

Identified - The issue has been identified and a fix is being implemented.
Jul 19, 13:18 EDT

Investigating - We are currently investigating this issue.
Jul 19, 13:12 EDT

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.