All Systems Operational

Application Operational
Parent Portal Operational
Staff Portal Operational
Jackrabbit Pay Operational
Email Services Operational
Email Server Operational
SparkPost SMTP API - USA Operational
SparkPost SMTP Delivery - USA Operational
SparkPost SMTP API - EUROPE Operational
SparkPost SMTP Delivery - EUROPE Operational
SparkPost Mailbox Provider Service Interruption Operational
SparkPost Transmissions API - USA Operational
Twilio Operational
Twilio REST API Operational
Twilio SMS Long Code, North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 10, 2026

No incidents reported today.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Datacenter Maintenance
Completed - The scheduled maintenance has been completed.
Mar 5, 04:55 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 22:00 EST
Scheduled - There will be a brief downtime during this maintenance window as our Data Center performs maintenance on our servers. This downtime WILL NOT be during the entirety of the window, but just for a brief moment within it. Services will go down, but are expected to go back up shortly afterward.
Feb 18, 10:17 EST
Mar 4, 2026
Mar 3, 2026

No incidents reported.

Mar 2, 2026
Latency and slowness in Jackrabbit
Resolved - This incident has been resolved.
Mar 2, 20:08 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 2, 20:00 EST
Identified - The issue has been identified and a fix is being implemented.
Mar 2, 19:51 EST
Investigating - We are currently investigating this issue.
Mar 2, 18:54 EST
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Datacenter Upgrades
Completed - The scheduled maintenance has been completed.
Feb 25, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 22:00 EST
Scheduled - There will be a brief downtime during this maintenance window as our Data Center performs maintenance on our servers. This downtime WILL NOT be during the entirety of the window, but just for a brief moment within it. Services will go down, but are expected to go back up shortly afterward.
Feb 18, 10:15 EST
Feb 24, 2026
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