Jackrabbit Class Status

All Systems Operational

Application Operational

Parent Portal Operational

Staff Portal Operational

Jackrabbit Pay Operational

Email Services Operational

Email Server Operational

SparkPost SMTP API - USA Operational

SparkPost SMTP Delivery - USA Operational

SparkPost SMTP API - EUROPE Operational

SparkPost SMTP Delivery - EUROPE Operational

SparkPost Mailbox Provider Service Interruption Operational

SparkPost Transmissions API - USA Operational

Twilio Operational

Twilio REST API Operational

Twilio SMS Long Code, North America Operational

Jackrabbit Marketing Web Sites Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 14, 2026

No incidents reported today.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

Marketing web sites offline

Resolved - This incident has been resolved.
May 4, 12:34 EDT

Investigating - We are investigating an issue with our marketing web sites. You can still log into Jackrabbit here: https://app.jackrabbitclass.com and we encourage you to bookmark the login page.
May 4, 09:47 EDT

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

System Latency and slowness

Postmortem - Read details
Apr 30, 19:04 EDT

Resolved - This incident has been resolved
Apr 30, 18:59 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 18:54 EDT

Identified - The issue has been identified and a fix is being implemented.
Apr 30, 18:24 EDT

Investigating - We are investigating degraded system performance
Apr 30, 18:10 EDT