Jackrabbit Class Status

All Systems Operational

Application Operational

Parent Portal Operational

Staff Portal Operational

Jackrabbit Pay Operational

Email Services Operational

Email Server Operational

SparkPost SMTP API - USA Operational

SparkPost SMTP Delivery - USA Operational

SparkPost SMTP API - EUROPE Operational

SparkPost SMTP Delivery - EUROPE Operational

SparkPost Mailbox Provider Service Interruption Operational

SparkPost Transmissions API - USA Operational

Twilio Operational

Twilio REST API Operational

Twilio SMS Long Code, North America Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 12, 2025

No incidents reported today.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

Data Center Upgrades

Completed - The scheduled maintenance has been completed.
Dec 10, 02:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 22:00 EST

Scheduled - There will be a brief downtime during this maintenance window as our Data Center performs maintenance on our servers. This downtime WILL NOT be during the entirety of the window, but just for a brief moment within it. Services will go down, but are expected to go back up shortly afterward.

Thank you for your patience!
Dec 8, 09:50 EST

Dec 9, 2025

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.