Degraded Performance - Jackrabbit Pay

Incident Report for Jackrabbit Class

Resolved

This incident has been resolved.
Posted Oct 01, 2025 - 12:28 EDT

Update

We are continuing to monitor for any further issues.
Posted Oct 01, 2025 - 12:04 EDT

Update

Performance has improved. We will continue to monitor the results.
Posted Oct 01, 2025 - 12:03 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 01, 2025 - 11:29 EDT

Investigating

We are investigating reported performance issues in making payments via Jackrabbit Pay.
Posted Oct 01, 2025 - 11:25 EDT
This incident affected: Jackrabbit Pay.