Parent Portal Issues

Incident Report for Jackrabbit Class

Resolved

A fix has been deployed for this, thank you for your patience!
Posted Nov 20, 2025 - 07:51 EST

Identified

We have identified an issue in the parent portal. Parents in the Parent Portal may have trouble resetting their passwords, and opting out of emails. We are actively working on a fix and hope to have this resolved shortly. Thank you for your patience!
Posted Nov 20, 2025 - 07:32 EST
This incident affected: Parent Portal.